Restrictions on Basic Migrations
The customer must initiate this Basic Migration request within 7 days of initial sign up.
The WordPress migration offer applies to standard WordPress installations. It is not available for multisite networks or for sites larger than 10GB storage. They should be migrated via our premium migration service.
We will complete your migrations as soon as possible, which could take up to 5 business days. If we believe processing your migrations may take longer we will let you know at the time we receive the request.
WordPress sites that change continuously (shopping sites, discussion forums, etc.) often require the placement of the site into maintenance mode and careful scheduling to avoid data loss. A WordPress site that requires maintenance mode or scheduling of migration time is not eligible for Basic Migration offer and will be processed as a premium migration service.
WordPress Sites that require reverse proxies or other complex configurations are not eligible for Basic Migration, and should be migrated via a premium migration service.
Redirects that have been added to an .htaccess file or to your prior hosting provider's control panel will not be migrated as part of this service. If you do need to add redirects as part of your migration you can add them using redirection plugins.
In order to avail this Basic Migration offer, the customer must create a support ticket and provide the ftp, Control Panel Login details and Database Login details that are provided by the previous host. This will ensure a speedy transfer process. Also the customer will have to provide all the required assistance with regard to contacting his/her previous hosting provider in the event of any technical problem. In all such cases it will be the sole responsibility of the customer to coordinate with his previous hosting provider and obtain all the requested details for our technical department to properly transfer the account.
Important: Please note that you will need to leave your account active with your existing hosting provider until your account is completely transferred to AccuWebhosting.com and your domain is pointed to our services.
Important Additional Migration Notes
We may not be able to migrate highly-customized WordPress installations where the WordPress Core files and directory structure have been customized.
Setting up DNS and configuring third-party services is not included in our migration service and you will need to handle these tasks. A few common examples of tasks that clients will need to take care of include migrating DNS records to AccuWebHosting DNS, setting up Cloudflare or Sucuri, updating the A record or nameservers at your domain name registrar, and setting up email service.
before initiating a migration request.